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CASE STUDY

Competing on Speed in Property Markets

How a Leading Specialty MGA Removed Submission Friction to Scale Across the US, UK, and Bermuda.

 

2145+

Submissions processed

~80% 

Reduction in manual work

1000+

Underwriters hours reclaimed

99.1%

Field-level data accuracy

91% 

"Zero-touch" submissions

Faster

Responses to brokers

 

Background

 

A multi-line specialty MGA operating across multiple international markets manages a large portfolio of complex property risks through third-party brokers in highly competitive underwriting environments.

 

The Challenge

In property markets, speed determines outcomes. Multiple markets often quote the same risk, and the first credible response frequently wins the deal.

For the MGA's underwriting team, that pressure is constant. Submissions surge around renewal deadlines, sharply compressing already narrow timelines. Underwriters must quickly assess fit, prioritize opportunities, and respond to brokers — sometimes within hours — while managing volume across regions.

At the same time, submissions arrive by email and typically include a mix of PDFs, spreadsheets, SOVs, and narrative documents, each structured according to a broker’s own approach. Before underwriting can begin, this information must be interpreted, validated, and entered into internal systems.

That manual work sat directly in the critical path. It delayed broker responses and pulled underwriters into administrative tasks at the moments they needed to focus on judgment, pricing, and engagement.

As the MGA scaled across regions, this friction increasingly constrained how quickly the team could compete — particularly during peak periods.

problem_submissions
 

The Solution

The customer introduced Brisc's Submissions Analyst to remove manual friction in the submissions intake workflow — without changing how brokers submit business or how underwriters operate.

Submissions-hero
  • Submissions continue to arrive by email. Brisc processes all attachments as a unified workflow, extracting and structuring underwriting data before review begins.
  • Underwriters now start with structured submissions ready for evaluation — not file handling and data entry.
  • Brisc fits directly into the MGA's existing workflows, requiring no portal changes for brokers and no disruption to underwriting operations.

How Brisc Removed Intake Friction

01.

 

Ingest & Consolidate Submissions

  • Submission emails automatically captured

  • PDFs, spreadsheets, SOVs, and narrative documents processed together

  • All attachments interpreted as a single submission

  • No changes required to broker behavior

 

Brisc Screen for Submissions page (9)
Submissions-hero

02.

 

Extract, Normalize & Validate Underwriting Data

  • Key underwriting data extracted across all documents

  • Values reconciled and aligned across attachments
  • Missing, incomplete, or conflicting information surfaced
  • Data standardized into a consistent underwriting format
  • Full traceability maintained to original source documents 

03.

 

Deliver Underwriter-Ready Submissions

  • Consolidated submission summary with key risk details, coverages, layers, and towers
  • Structured data aligned to core rating and exposure fields
  • Exceptions clearly surfaced for review
  • Direct traceability to source documents for verification
  • Intake work completed before underwriting review begins

 

Brisc Screen for Submissions page (3)

The Results

Untitled design (18)
 
 
~80% reduction in manual submission work

Across submission intake, file review, and data entry, Brisc eliminated the majority of the administrative effort that previously sat in the critical path. Instead of reviewing files and rekeying data, underwriters now begin with structured submissions ready for evaluation.

The beauty of Brisc was taking about 80% of the manual labour away, so [we] can focus on underwriting instead of data entry.

Managing Partner
Group 58
 
 
 
 
 
 
 
99.1% field-level accuracy, 91% zero-touch submissions

Across all extracted underwriting fields, Brisc achieved 99.1% data accuracy, with 91% of submissions requiring no manual updates before entering the underwriting workbench.
Group 39
 
 
Faster responses to brokers

With intake friction removed, underwriting teams can get indications and quotes out faster — supporting same-hour or same-day turnaround even during high-volume periods.
 
 
Group 39 (1)
 
 
1,000+ underwriting hours reclaimed annually

Based on average time saved per submission across the MGA's US, UK, and Bermuda Property operations, Brisc removes more than 1,000 hours of manual intake work from the workflow each year.

With Brisc, I submitted 150+ submissions in one morning. This would have taken me days before.

US Property Underwriter
 

Scale Property Underwriting Without Scaling Headcount

See how Brisc removes submission friction and unlocks underwriting capacity.

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