Report

Insurance Cash Ops: 5 Benchmarks That Separate High-Performers from the Rest

How leading insurance organizations are closing the reconciliation gap, and what it is costing everyone else.

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Inside the report

Benchmark your cash operation across five areas

We analyzed how high-performing insurance organizations operate across five critical areas.

01

How quickly reconciliation actually closes

High performers close continuously, not in a month-end batch.

02

How much premium is visible in real time

Premium flows tracked as they land, not reconstructed at close.

03

When teams act on overdue balances

Overdue balances surfaced early, not discovered at month end.

04

How accurate matching is on the first pass

Bank data, bordereaux, and policy records matched right the first time.

05

Where finance costs start to diverge

The point in book growth where finance costs separate the leaders from the rest.

Where cash ops break

See where scale turns process into constraint

The reconciliation and cash operations processes that worked at $20M GWP are breaking at $50M. By $100M, they have become a genuine constraint on margin, risk management, and scale.

  • Many insurance organizations still run premium flows on spreadsheets, manual reconciliation, and month-end batch processes.
  • The benchmark gap is not headcount: high performers do not win with larger teams or bigger budgets.
  • The gap is the matching layer: reconciliation between bank data, bordereaux, and policy records happens continuously and automatically, not manually and in batch.
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Understand where your operation stands

Based on industry research and real production data from live insurance environments, the report benchmarks how insurance cash operations perform as books scale.

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