Claims Analyst

Claims management: notice in, laundry list worked.

The Claims Analyst reads first notices of loss and claims laundry lists as they arrive, extracts the record your handler needs, and shows why every flag fired. Coverage decisions stay human, and every transition is audited.

  1. 1Intake
  2. 2Extraction
  3. 3Triage
  4. 4Acknowledgement
Claims inbox, overnightas it arrived
NoticeFromDocumentPages
N-01Broker emailFNOL form4
N-02PortalFNOL form2
N-03TPALaundry list38
N-04PolicyholderLetter + photos9
N-05Broker emailFNOL form3
N-06SolicitorNotice + claim form214
6 of 12 notices shown
0 of 12
notices read in full
Pulled from every page
Policy number
Date of loss
Loss description
Injury indicated
Attachments
Checks on every notice
✓Matched to a policy
✓Date of loss inside policy period
✓Duplicate notices
✓Your severe-event rules
Claims registerlogged · audited
ClaimPolicyDate of lossSeverityAck letter
CLM-0088PL-44022026-06-121···
CLM-0089PL-44152026-06-131···
CLM-0090PL-44302026-06-092···
CLM-0091PL-44382026-06-141···
CLM-0092PL-44562026-06-142···
CLM-0093PL-44712026-06-155···
6 of 12 claims shown

Needs you · 2

CLM-0093, severity 5. 214 pages read in full; fatality indicated on page 3, litigation attached. Your severe-event rule fired, so it is escalated for immediate review. Policy PL-4471 matched, date of loss inside the period.
notice p.3policy PL-4471claim form p.41Acknowledge & openReassign
CLM-0091, no policy number on the letter. Matched to PL-4438 on insured name and risk address. Confirm the match before the letter goes.
letter p.1policy PL-4438ConfirmChange

Overnight inbox worked

12 notices read in full and logged before the team logs on. 1 escalated with its reason, 12 acknowledgement letters drafted from your templates. Coverage decisions stay with your handlers.

claims loggedletters awaiting approvalaudit trail
Proof from production

The numbers, up front.

99.1%

Field-level data accuracy

2 to 6 weeks

Typical time to go live

100%

Of notices read in full, every page

The jobs inside

Start from the notice or the list.

Two jobs, one Analyst, one audit trail.

One discipline

Read everything. Leave every decision with your team.

Insurance-native extraction

PDF, Excel, Word, and image attachments read on arrival, structured into the record your system needs, traceable to source.

Your judgment, encoded

Severity criteria, hazard vocabulary, and escalation rules become configuration you can inspect and tune, and it stays when people leave.

Humans keep the decisions

Coverage stays with your handlers. Ambiguous cases stop and wait for review, and every transition is audited.

“The beauty of Brisc was taking about 80% of the manual labour away, so people can focus on underwriting instead of data entry.”
Nik Lucking, Managing Partner, Helix Underwriting Partners, on the Submissions Analyst. Helix also runs the Claims Analyst in production.
Common questions

Questions claims teams ask us

Does the AI make coverage decisions?

No. The Analyst prepares the structured record, flags exclusions and severity indicators against your criteria, and drafts the acknowledgement. Coverage decisions stay with your handlers, and every extracted field is visible and editable before anything moves forward.

What if one email carries five notices?

The Analyst detects multi-loss notices and flags them. Splitting them into separate claims is a manual step today: your analyst confirms the boundaries rather than the AI guessing at them.

Who sends the broker acknowledgement?

Your analyst, always. Brisc drafts from your templates with claim and policy variables filled in and gaps highlighted. A human reviews, edits, and sends.

Does the Claims Analyst replace our claims system?

No. Your claims system stays the system of record. The Analyst handles intake, extraction, and first-level review, and hands structured output to your handlers and your existing system.

Is this the same as claims bordereaux processing?

No. The Claims Analyst handles live claims work: notices and laundry lists as they arrive. The periodic claims data files your partners send are handled by the Bordereaux Analyst: ingestion, validation, and export to your claims system.

How is our data handled?

SOC 2 Type II, GDPR and CCPA compliant. Every customer runs in a dedicated tenant on Microsoft Azure, your data never trains our models, and every claim carries a complete audit trail.

Bring a real FNOL. Or a 300-page laundry list.

30 minutes, no slide deck. We run your notices and your lists.

Book the walkthrough